Legal

Terms and Conditions

These Terms and Conditions govern access to and use of the Edzo website, learning platform, applications, and related services operated by Edzo Pty Ltd.

Last updated: 10 February 2026

1. About these Terms

These Terms and Conditions (Terms) govern access to and use of:

  • the Edzo website at https://www.edzo.com;
  • the Edzo learning platform, applications, and related services (Services);
  • content, tools, resources, assessments, and collaborative features made available by Edzo Pty Ltd (Edzo, we, us, our).

By accessing or using the Services, you agree to be bound by these Terms. If you do not agree, you must not access or use the Services.

If you are using the Services on behalf of a school, university, business, or other organisation (Organisation), you warrant that you are authorised to bind that Organisation to these Terms, and references to "you" include that Organisation.

2. Eligibility and Accounts

You must be at least 18 years old to create an account, unless your use is authorised and supervised by a parent/guardian, school, or other authorised institution.

You must provide accurate, current, and complete information and keep your account details up to date.

You are responsible for:

  • maintaining confidentiality of your login details;
  • all activity under your account; and
  • promptly notifying us of unauthorised access or security incidents.

We may suspend or disable accounts where we reasonably suspect unauthorised use, security risks, or breach of these Terms.

3. Learner Accounts and Authorised Access

The Services are designed to support learners (students), typically aged 5 to 12, under the supervision of schools, educators, or parents/guardians. Learners are not independent contracting parties under these Terms; their access is governed through their authorising Organisation or parent/guardian.

Learner access to the Services must be authorised and supervised by:

  • a school, educational institution, or other Organisation; or
  • a parent or legal guardian.

Learners under 18 are not permitted to create standalone accounts without such authorisation.

3.1 Organisation-Managed Learner Accounts

For learner accounts managed by an Organisation:

  • the Organisation is responsible for provisioning, supervising, and managing learner access;
  • the Organisation must obtain all required notices, consents, and permissions from learners, parents/guardians, and staff as required by law;
  • the Organisation is responsible for account lifecycle actions, including access changes and deactivation when a learner leaves the Organisation.

3.2 Teachers and Educators Adding Learners

Authorised educators (including teachers) may create, invite, and manage learner accounts on behalf of their Organisation, provided they are acting within that Organisation's authority and policies.

The Organisation is responsible for ensuring its educators are authorised to add learners and that all required parent/guardian notices and consents have been obtained before learner accounts are created.

Educators must only provide learner details that are necessary and accurate. Edzo is not responsible for verifying whether an educator has obtained the required authorisation from their Organisation or the required consents from parents/guardians.

3.3 Parent/Guardian-Managed Learner Accounts

For learner accounts managed by a parent or legal guardian, the parent/guardian is responsible for supervising learner use, ensuring account information is accurate and current, and managing their child's access to the platform.

3.4 Suspension of Learner Access

We may restrict, suspend, or terminate learner access where we reasonably believe required authorisation or supervision is absent, inadequate, or withdrawn, or where continued access creates legal, safety, or security risk.

Learner data handling is further described in our Privacy Policy and Learner Data Policy .

4. Educational Use and No Professional Advice

Edzo provides educational technology, content, and tools to support teaching and learning.

Unless expressly stated, Services and content are provided for general educational purposes only and are not legal, medical, psychological, financial, or other professional advice.

You are responsible for independently evaluating whether content or outcomes are suitable for your context, curriculum, and learners.

5. Acceptable Use

You must use the Services lawfully and in accordance with these Terms.

You must not:

  • use the Services to breach any law or third-party rights;
  • upload, post, or distribute unlawful, defamatory, abusive, discriminatory, harmful, infringing, or otherwise objectionable content;
  • attempt to gain unauthorised access to systems, accounts, or data;
  • interfere with platform performance, availability, or security;
  • introduce malware, malicious code, or harmful scripts;
  • copy, scrape, reverse engineer, decompile, or attempt to extract source code except as permitted by law;
  • use the Services to develop a competing service without our written consent;
  • misrepresent identity, affiliation, qualifications, or credentials;
  • upload, create, or distribute child sexual abuse material (CSAM) or any content that sexually exploits, endangers, or depicts minors in a harmful manner;
  • upload or distribute non-consensual intimate imagery or content that invades another person's reasonable expectation of privacy;
  • publish or disclose another person's private or personally identifiable information (doxxing) without their explicit consent;
  • use the Services to harass, bully, stalk, threaten, or intimidate any person, including other users, learners, educators, or staff.

We may investigate suspected breaches and take action including content removal, account suspension, termination, and reporting to relevant authorities.

6. User Content and Public Resources

6.1 User Content

"User Content" means any text, files, images, videos, audio, comments, responses, metadata, or other material you upload, create, submit, or publish through the Services, including within resources you create.

6.2 Ownership

You retain ownership of your User Content, subject to the rights and licences granted in these Terms.

6.3 Licence to Edzo

You grant Edzo a non-exclusive, worldwide, royalty-free, sublicensable licence to host, store, cache, reproduce, process, adapt, transmit, display, perform, distribute, and otherwise use User Content solely as reasonably required to:

  • provide, operate, and maintain the Services;
  • display and share User Content according to your visibility settings (including public settings);
  • moderate, review, investigate, and enforce these Terms;
  • secure, troubleshoot, back up, and improve the Services; and
  • comply with law and lawful requests from authorities.

6.4 Public Content

If you set a resource or other User Content to "public" (or equivalent), you instruct us to make that content publicly available. Public content may be:

Learner accounts cannot publish User Content to the open internet. Public publishing features are available only to authorised non-learner accounts, subject to account permissions and Organisation controls.

  • viewed, accessed, copied, shared, embedded, or re-posted by other users or third parties;
  • indexed by search engines and cached by third-party services; and
  • retained in backups, logs, and technical systems for a period after you edit, unpublish, or delete the content.

You acknowledge that Edzo cannot control third-party use, copying, or onward distribution of content you choose to make public.

6.5 Your Responsibilities and Warranties

You are solely responsible for User Content you submit or publish. You represent and warrant that:

  • you have all necessary rights, licences, permissions, and consents to submit and publish the User Content;
  • your User Content does not infringe intellectual property, privacy, publicity, confidentiality, or other third-party rights;
  • your User Content is lawful and does not include illegal, exploitative, harmful, or otherwise prohibited material;
  • where User Content includes personal information (including learner information), you have provided all required notices and obtained all required consents and authorisations.

6.6 No Obligation to Publish or Retain

Edzo has no obligation to host, display, or retain any specific User Content and may remove, restrict, de-rank, disable access to, or refuse publication of any User Content at any time where reasonably necessary to enforce these Terms, protect users, manage risk, or comply with law.

6.7 Survival

Clauses relating to User Content licences, warranties, indemnity, and enforcement survive suspension or termination of your account to the extent required for operation, compliance, dispute resolution, and enforcement.

7. Content Moderation, Safety, and Enforcement

We may use automated tools and human review to detect, investigate, and address content or behaviour that may violate these Terms or applicable law.

Without limiting other rights, Edzo may:

  • remove or disable access to content;
  • apply visibility restrictions or de-rank content;
  • issue warnings to account holders;
  • suspend or terminate accounts;
  • report content or conduct to relevant authorities where required or appropriate, including in relation to child safety, illegal content, or serious harm.

We are not obligated to monitor all User Content but reserve the right to do so. Moderation decisions are made at our discretion, acting reasonably, proportionately, and consistently with applicable law.

Where appropriate, we may notify account holders about moderation actions and provide an opportunity to respond, except where doing so may create safety, legal, or security risks or prejudice an investigation.

We may preserve relevant records, logs, and evidence where reasonably necessary for safety, incident response, legal compliance, and enforcement.

For urgent safety or legal concerns, users may report content by contacting [email protected]. For privacy-specific concerns, contact [email protected].

8. Copyright and Infringement Reports

Edzo respects intellectual property rights. If you believe content on the Services infringes your copyright or other intellectual property rights, you may submit a notice to [email protected] with:

  • identification of the work claimed to be infringed;
  • identification of the allegedly infringing content and its location on the Services (URL or sufficient detail to locate it);
  • your name, organisation (if applicable), and contact details;
  • a statement of good-faith belief that the use of the material is not authorised by the rights holder, its agent, or the law; and
  • a statement that the information in the notice is accurate and that you are the rights holder or authorised to act on their behalf.

We may remove or restrict access to allegedly infringing content while we review a report.

We may terminate or restrict accounts of users who are found to be repeat infringers in appropriate circumstances.

9. Privacy and Personal Information

We handle personal information in accordance with our Privacy Policy and Learner Data Policy , and applicable privacy laws (including the Privacy Act 1988 (Cth), where applicable).

You acknowledge that use of the Services may involve collection and processing of usage, technical, and performance data for security, analytics, support, and service improvement.

If we become aware of an eligible data breach involving personal information, we will assess, contain, and notify affected parties and regulators (including the Office of the Australian Information Commissioner) where required by law.

Where you are an Organisation, you are responsible for obtaining any required consents and providing notices to your users (including students, parents, and staff) in connection with your use of the Services.

10. Intellectual Property

All intellectual property rights in the Services (excluding User Content), including software, design, branding, text, graphics, and functionality, are owned by or licensed to Edzo.

We grant you a limited, revocable, non-exclusive, non-transferable licence to access and use the Services for your internal educational or business purposes in accordance with these Terms.

You must not remove, alter, or obscure copyright, trade mark, or proprietary notices.

"Edzo" and associated logos are our trade marks (or used under licence). You must not use them without prior written permission.

11. Fees, Billing, and Refunds

Some Services may require payment of fees under a separate order form, subscription plan, or pricing page.

Unless otherwise stated, fees are in Australian dollars (AUD) and exclusive of GST.

You must pay applicable fees by the due date and provide valid payment details where required.

We may suspend paid Services for overdue accounts after giving reasonable notice.

Refunds are provided only where required by law, expressly stated in a plan or offer, or agreed by us in writing.

Nothing in these Terms excludes, restricts, or modifies any non-excludable rights or guarantees under the Australian Consumer Law (ACL).

12. Third-Party Services and Links

The Services may integrate with or link to third-party services, websites, or content.

We are not responsible for third-party services and do not warrant their availability, accuracy, or suitability.

Your use of third-party services is subject to their own terms and policies.

13. Availability, Maintenance, and Changes

We aim to keep the Services available and reliable but do not guarantee uninterrupted or error-free operation.

We may perform maintenance, updates, and changes to features, functionality, or content at any time.

We may modify or discontinue part of the Services where reasonably necessary, including for security, legal, or operational reasons.

14. Suspension and Termination

We may suspend or terminate your access immediately if:

  • you materially breach these Terms;
  • use of the Services creates legal, security, or operational risk;
  • required by law or regulatory direction.

You may stop using the Services at any time and close your account by contacting us at [email protected].

On termination:

  • your right to use the Services ceases immediately;
  • we may delete or de-identify data in accordance with law, our data retention practices, and applicable agreements;
  • clauses intended to survive termination (including intellectual property, liability, indemnity, and general provisions) continue.

15. Warranties and Disclaimers

To the maximum extent permitted by law, and subject to the following paragraph, the Services are provided "as is" and "as available" without warranties of any kind, whether express or implied.

Where rights or guarantees are implied by law and cannot be excluded (including under the ACL), those rights are not excluded.

To the extent permitted by law, we do not warrant that:

  • the Services will be uninterrupted, secure, or error-free;
  • content will be complete, accurate, or fit for every educational context;
  • specific learning outcomes will be achieved.

16. Liability

Nothing in these Terms excludes or limits liability for:

  • rights that cannot be excluded under law (including ACL consumer guarantees);
  • fraud or wilful misconduct;
  • any other liability that cannot be lawfully excluded.

Subject to the above, to the maximum extent permitted by law, Edzo is not liable for indirect, incidental, special, consequential, or punitive loss, including loss of profits, revenue, data, goodwill, or opportunity.

Subject to the above, Edzo's aggregate liability arising out of or in connection with the Services or these Terms is limited to:

  • for paid Services, the fees paid by you to Edzo for the relevant Services in the 12 months before the event giving rise to liability; or
  • for free Services, AUD $100.

If a guarantee under the ACL applies and our liability cannot be excluded, our liability is limited (where permitted) to resupply of the Services or payment of the cost of resupply.

17. Indemnity

You indemnify Edzo and its officers, employees, and agents from and against claims, losses, damages, liabilities, and costs (including reasonable legal costs) arising from:

  • your breach of these Terms;
  • your User Content;
  • your misuse of the Services;
  • your breach of law or third-party rights.

18. Changes to these Terms

We may update these Terms from time to time.

If we make material changes, we will provide notice by posting updated Terms on the website and/or notifying account holders by email or in-platform notice.

Continued use of the Services after the effective date of updated Terms constitutes acceptance of those changes.

19. Governing Law and Jurisdiction

These Terms are governed by the laws of Queensland, Australia.

You submit to the non-exclusive jurisdiction of the courts of Queensland and courts competent to hear appeals from those courts.

20. General

Entire agreement: These Terms, together with any applicable order form, plan terms, and referenced policies (including our Privacy Policy and Learner Data Policy), form the entire agreement between you and Edzo regarding the Services.

Precedence: If there is any inconsistency between these Terms and the Learner Data Policy in relation to learner data handling, the Learner Data Policy prevails to the extent of that inconsistency.

Severability: If any provision is invalid or unenforceable, it will be read down or severed to the extent necessary, and the remaining provisions remain in force.

Waiver: A failure or delay to exercise a right is not a waiver of that right.

Assignment: You must not assign or transfer rights under these Terms without our prior written consent. We may assign rights and obligations as part of a corporate restructure, sale, or transfer of business.

Notices: Notices to Edzo must be sent to [email protected]. We may give notices to you via email, account notification, or website posting.

21. Contact Us

If you have questions about these Terms, please contact us:

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